EOL Notices

Latest News

FMC-1000S Issue Day: October 2017 Last Buy: December 2017
VDTU2A-301 Issue Day: January 2017 Last Buy: June 2017
IPM-1SE-AC, IPM-1SE-DC Issue Day: July 2016 Last Buy: December 2016
VDTU2-R140 Issue Day: December 2016 Last Buy: May 2017
SHDTU03F-ET10R(S), SHDTU03AF-ET10RS, SHDTU03bF-ET10R(S), SHDTU03bAF-ET10RS Issue Day: December 2016 Last Buy: Jan. 2016
FMUX04 Issue Day: June 2015 Last Buy: December 2015
ic485IP-1F, ic485IP-1-M, icCL-2, V35IP, V35/485-1, 449IP Issue Day: July 2015 Last Buy: December 2015

EOL Policy

Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to technology innovation, development driving changes and are replaced by functionally improved technology or market demands. While this is an established part of the overall product life cycle, CTC Union have set out below end-of-life policy to help customers better manage and migrate to alternative solutions of these products.

1. As a general rule, CTC Union will provide 6 months' notice of the affected product's end-of-sale date and/or the last day when the affected product can be ordered.
2. Technical support will be available for a period of 5 years from the end-of-sale date for configuration, operating and application issues.
3. Spares or replacement parts for hardware RMA (Return Merchandise Authorization) process will be available for a period of N + 2 years from the end-of-sale date (N:products’ initial warranty period); after this period, CTC Union might not be able to repair, maintain, or test the product.

EOL Product List

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Item Model name Issue date Last buy date Substitute Model View PDF
3 FMUX04 Jun. 2015 Dec. 2015 FMUX04E View
2 FMUX01A Mar. 2014 Jun. 2015 FMUX101 View
1 FMUX01A-Plus Mar. 2014 Jun. 2015 FMUX101 View
Item Model name Issue date Last buy date Substitute Model View PDF
6 VDTU2A-301 Jan 2017 Jun 2017 VDTU2-B110 View
5 VDTU2-R140 Dec 2016 May 2017 End View
4 SHDTU03F-ET10R(S), SHDTU03AF-ET10RS, SHDTU03bF-ET10R(S), SHDTU03bAF-ET10RS Jul. 2015 Jan. 2016 SHDTU04bF-ET10RS, SHDTU04bAF-ET10RS View
3 MD20 / MD30 Jan. 2014 End MD15 View
2 SHRM03b Series Apr. 2014 End N/A View
1 SHDTU03b Series Apr. 2014 End N/A View
Item Model name Issue date Last buy date Substitute Model View PDF
6 ic485IP-1F Jul. 2015 Dec. 2015 N/A View
5 ic485IP-1-M Jul. 2015 Dec. 2015 N/A View
4 icCL-2 Jul. 2015 Dec. 2015 N/A View
3 V35IP Jul. 2015 Dec. 2015 N/A View
2 V35/485-1 Jul. 2015 Dec. 2015 N/A View
1 449IP Jul. 2015 Dec. 2015 N/A View
Item Model name Issue date Last buy date Substitute Model View PDF
1 OTDR-30A Apr. 2014 Oct. 2014 OTDR-3028 View
Item Model name Issue date Last buy date Substitute Model View PDF
1 IPM-1SE-AC, IPM-1SE-DC Jul. 2016 Dec. 2016 IPM-E1-AD View
2 ETU-DXC/A16-DC, ETU-DXC/A-16-AC, ETU-DXC/A8-DC, ETU-DXC/A8-AC June 2013 Dec 2013 iSAP2000 - 8E1R/16E1R View
Item Model name Issue date Last buy date Substitute Model View PDF
1 FMC-1000S Oct. 2017 Dec. 2017 FMC-1001S View

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: +886-2-2659-1021 / : sales@ctcu.com

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